Information for disabled visitors

We have tried our best to make our event as accessible as possible and to assist with this, we are delighted to be able to offer a free pass for Personal Assistants or essential companions who are caring for our disabled visitors aged 16+ during the event. Please see conditions below. We also have a designated Safe Area which is situated on The Wylde. If you are applying for a pass, you must supply formal proof of your additional needs. Once your request is approved, you will receive an email to let you know where to collect the wristbands for yourself and your assistant.

POINTS TO NOTE

Registered Young Carers are welcome to apply for a companion pass but please check with individual venues for their terms of entry as carer status will not be accepted as a reason for underage entry.

Terms and Conditions

  • Passes for companions MUST be applied for at the “buy ticket” link before the closing date stated below.
  • One free companion pass is available for every paying customer (age 16+) with verified additional needs who cannot attend without assistance
  • The companion pass will only be issued to someone who is actually carrying out their assistant role during the hours of the event. It is understood that not everyone with a disability will need the services of a companion whilst they are with us.
  • We understand that it is not just those with sensory or mobility related conditions who require the services of a companion and that not all disabilities are visible.

Important

Please note than any essential companion must be able to safely assist the person they are caring for in the event of an emergency evacuation or fire.
 
Companion passes are limited in number. Please be considerate to others when applying for them. Do not apply if you are able to attend and enjoy the day without assistance.

The closing date for companion pass applications is 5pm on Friday 17th August 2024

Accessibility information

PEEL STAGE

(Outdoor stage close to the Castle Armoury): The road is cobbled (as part of a conservation area) which makes it prohibitive for certain wheelchairs. The pavements are flat however some of the stones are cracked in places. The pavement is blocked on one side adjacent to the stage area by the bar but the other side remains accessible. Crowd capacity at this stage is around 500 people.

FAMILY STAGE

(Outdoor stage on Bank St): As above although the capacity at this stage is slightly lower and it is a long, narrow space rather than a wide one.

MARKET AREA (MARKET PLACE)

This is a level access area with dropped kerbs in an area which will be closed to traffic throughout the event.

THE WYLDE

(central area hosting our market, first aid, safe area and the Robert Peel statue): Flat access with road closures either side, please be aware of crowds in this area.

TOILETS

Most of our indoor venues have accessible facilities and there are also some accessible public toilets near the outdoor stages.

T’OTHER STAGE

(Outdoor stage adjacent to the Parish Church): This stage provides full, flat access on a tarmac surface. The stage is elevated and the tarmac surface is in excellent condition.

ORIGINAL STAGE

(Outdoor stage on Broad Street): This stage is positioned at the bottom of Broad St in an area which provides full level access.

DJ ARENA (THE WYLDE)

A level access area with a DJ stage. This area features a higher degree of flashing lights than our other stages. 

BLIND TIGER

(Indoor stage on Bolton St): No access to wheelchairs due to steep staircases

PARKING

We make use of the town centre’s existing parking spots and there are plenty of “blue badge” spaces in the immediate vicinity of the event.