Disabled Visitors

Information for disabled visitors

We have tried our best to make our event as accessible as possible and to assist with this, we are delighted to be able to offer a free pass for Personal Assistants or essential companions who are caring for our disabled visitors aged 16+ during the event. SEE CONDITIONS BELOW. We also have a designated Safe Area which is situated on The Wylde. If you are applying for a pass, you must supply formal proof of your additional needs. Once your request is approved, you will receive an email to let you know where to collect the wristbands for yourself and your assistant.

POINTS TO NOTE

Registered Young Carers are welcome to apply for a companion pass but please check with individual venues for their terms of entry as carer status will not be accepted as a reason for underage entry.

Accessibility statement

accessibility_statement_2023.pdf
File Size:	271 kb
File Type:	pdf

Download File

2023 applications for companion passes have now closed

THE CLOSING DATE TO APPLY FOR COMPANION PASSES HAS NOW PASSED AND NO MORE COMPANION PASSES WILL BE ISSUED FOR GLASTON-BURY 2023 UNDER ANY CIRCUMSTANCES. DISABLED VISITORS ATTENDING WITH COMPANIONS MUST PAY FOR THEIR COMPANION TO ATTEND IF A PASS HAS NOT BEEN ISSUED. ALL APPLICATIONS MADE BEFORE THE CLOSING DATE HAVE BEEN RESPONDED TO. PLEWASE CHECK SPAM FOLDERS AS THEY SOMETIMES END UP THERE

IMPORTANT

Please note than any essential companion must be able to safely assist the person they are caring for in the event of an emergency evacuation or fire.

Get In Touch

TERMS AND CONDITIONS

Passes for companions MUST be applied for via this form before the closing date stated below.
One free companion pass is available for every paying customer (age 16+) with verified additional needs who cannot attend without assistance
The companion pass will only be issued to someone who is actually carrying out their assistant role during the hours of the event. It is understood that not everyone with a disability will need the services of a companion whilst they are with us.
Companion passes are limited in number. Please be considerate to others when applying for them. Do not apply if you are able to attend and enjoy the day without assistance.
We understand that it is not just those with sensory or mobility related conditions who require the services of a companion and that not all disabilities are visible.
The closing date for companion pass applications is 5pm on Monday 21st August 2023

ACCESSIBILITY INFORMATION

Peel Stage (Outdoor stage close to the Castle Armoury): The road is cobbled (as part of a conservation area) which makes it prohibitive for certain wheelchairs. The pavements are flat however some of the stones are cracked in places. The pavement is blocked on one side adjacent to the stage area by the bar but the other side remains accessible. Crowd capacity at this stage is around 500 people.
T'Other Stage (Outdoor stage adjacent to the Parish Church): This stage provides full, flat access on a tarmac surface. The stage is elevated and the tarmac surface is in excellent condition.
Family Stage (Outdoor stage on Bank St): As above although the capacity at this stage is slightly lower and it is a long, narrow space rather than a wide one.
Originals Stage (Outdoor stage on Broad Street): This stage is positioned at the bottom of Broad St in an area which provides full level access.

The Wylde (central area hosting our market, first aid, safe area and the Robert Peel statue): Flat access with road closures either side, please be aware of crowds in this area.

Blind Tiger: (Indoor stage on Bolton St): No access to wheelchairs due to steep staircases

Parking: We make use of the town centre's existing parking spots and there are plenty of "blue badge" spaces in the immediate vicinity of the event.

Toilets: Most of our indoor venues have accessible facilities and there are also some accessible public toilets near the outdoor stages.